CMO | Optimizely webinar: State of CX Leadership 2022

In this special virtual event, CMO presents the highlight findings of its second-annual State of CX Leadership research, exploring the ever-evolving role of custoemr experience custodianship. We're then joined by Optimizely senior product strategy director, Nicola Ayan; Intrepid Travel GM of customer experience, Drew Martinez; and Australian Ethical Investment chief customer officer, Maria Loyez, to discuss how they're pursuing the customer imperative through data and personalisation, purpose, experience development and more.